Our Services

Everyone who is homeless or at risk of homelessness will receive a warm welcome at Shiloh.

Our Support Centre is open Monday to Friday for one to one appointments & small group activities. A weekly drop-in service runs on Wednesdays from 11am-1pm. Please call us or drop in and see us on a Wednesday.  Click here to view our services leaflet. Referral forms for professional agencies can be found here. 

We offer a safe place where they will be accepted and supported throughout their time with us. We work alongside every ‘guest’ of Shiloh, to help them to plan for and realise a better future. All of our services are available for self-referral, but referrals from partners are also accepted. Our services include:

Advice & Support

We have trained staff and volunteers on hand to help tackle some practical difficulties they may be facing.

We have friendly trained staff and volunteers on hand to help people relax and make the most of the available services. 

We’re able to offer a wide range of support, including help finding accommodation, getting registered with a doctor, on-site appointments with a local nurse, accessing benefits and legal advice, as well as offering support to tackle mental health, drug and alcohol issues. We work in partnership with many local organisations, including Rotherham Council, Rush House, Doncaster Gate Surgery, Rotherham Hospital, Rotherham Minster and Crisis to provide the very best services.

By offering a safe place to access advice and support, we are able to help people overcome the issues which have led to their homelessness and give them the confidence to build a better life.

Catering & Practical Support

We have a fully equipped commercial kitchen which serves a healthy hot breakfast and lunch. Guests can enjoy their meal in our spacious dining room which offers people the chance to socialise if they want to. There is also the opportunity to have a shower, pick up essential toiletries, use the laundry service or pick out some new clothes.

We have friendly trained staff and volunteers on hand to help people relax and make the most of the available services. Aside from providing direct practical support, this helps enormously in combating the sense of social isolation that homeless people can feel.

One of the things that gives us a great sense of pride is that our kitchen was recently awarded a 5* food hygiene rating, which is a tremendous achievement and a real testament to the hard work of the staff and volunteers who provide this invaluable service.


Employment & Skills

An important way to grow in confidence and self-esteem is to take steps towards finding work, whether paid or unpaid or undertaking a full-time education or training course. It enables people to make a positive contribution to their community and gives people a purpose in life. It also makes it less likely that they will become homeless again in the future.

When our guests are ready, we help them move on to employment, education, training or voluntary work in the community. This may involve helping them to prepare CVs, open a bank account and fill in application forms. Guests can attend short courses at Shiloh to boost their employability and we also support them to access opportunities in the community through local colleges and training partners, e.g. CSCS cards, Fork Lift driving, Food Hygiene.

We work with some understanding local businesses who can arrange work placements or suitable voluntary work if they are not ready to seek employment immediately.

Creative Activities

Shiloh offers people the opportunity to try new things. Guests can take part in fun and meaningful activities which help them learn, build their skills and confidence, and make new friends. This is part of helping people to move off the streets and breaking the cycle of homelessness.

Our varied timetable of activities includes painting, crafts, ceramics, model making, bicycle repairs, cooking and photography. We work closely with local partners like Crisis to offer people good quality, fun and challenging activities.

How can I get support from Shiloh?

Shiloh offers support to adults who are homeless or at risk of becoming homeless. Our Support Centre is open access, so we welcome everyone with or without a referral. We ask people a few questions on arrival to help us understand what support is needed.

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