Everyone who is homeless or at risk of homelessness will receive a warm welcome at Shiloh.
Our Support Centre is usually open from Monday to Friday between 8.30am- 4.30pm. We offer help and advice to individuals without appointment, especially if you are sleeping rough and in need of practical support. We also provide the following drop-in sessions:
Wednesdays, 11am-1pm, Multi-Agency Drop-in Session
Our friendly, trained staff and volunteers are on hand to help you engage with a range of partners including Rotherham Council’s Homeless Team, the Drug/Alcohol Service, Action Housing, Job Centre Plus, Citizens Advice, NHS nurses and a Mental Health Clinician. Free hot food, drinks, computer access & pastoral support are also available.
Fridays, 10am-1pm, Rotherham Council – Homeless Team
Shiloh and Rotherham Council can help you resolve queries and understand your housing options. Make a 1-1 appointment or just drop in and speak with an RMBC Resettlement Officer and a Shiloh Progression Worker. We’re here to help you understand your accommodation options and assist you to take your next step. Free breakfast and laundry are provided for all those who engage in support.
Click here to view our services leaflet. Referral forms for professional agencies can be found here.
We offer a safe place where people will be accepted and supported throughout their time with us. Our Progression team works alongside guests to help them to plan for and realise a better future. All of our services are available for self-referral, but referrals from partners are also accepted. Our services include:
Advice & Guidance
We have trained staff and volunteers on hand every day to help tackle some practical difficulties people may be facing including; help finding accommodation, getting registered with a doctor, accessing benefits, opening a bank account, as well as offering support to tackle mental health, drug and alcohol issues. By offering a safe place to access advice and support, we are able to help people overcome the issues which have led to their homelessness and give them the confidence to build a better life.
Rapid Housing Assistance
Although we are not a housing provider, we can help people find and move into new properties. Our staff are on hand to work with some guests to help them to understand their housing options, overcome any barriers and access practical and financial assistance.
Practical Support
Homeless guests who are engaging in support can receive practical help including hot food, clothing, bedding, showers, laundry services and free phone and computer access. Emergency food parcels are also available for rough sleepers.
Activities & Learning
Shiloh offers people the opportunity to try new things. Guests can take part in fun and meaningful activities which help them learn, build their skills and confidence, and make new friends. Our varied timetable of activities includes bicycle repairs, cooking, ICT, painting, crafts, ceramics, model making and photography. We have a team of talented sessional tutors who offer guests excellent first step learning opportunities.
How can I get support from Shiloh?
Shiloh offers support to adults who are homeless or at risk of becoming homeless. Our Support Centre is open access, so we welcome everyone with or without a referral. We ask people a few questions on arrival to help us understand what support is needed.
Thinking of helping? Here’s how you can help …
