Shiloh is a charity that offers support to adults who are homeless or at risk of becoming homeless.  We offer housing advice, education & training, creative activities and support for health and addictions. Guests engaging in support can also receive practical help including hot food, clothing, bedding and free internet and computer access. Our caring team of staff and volunteers work with partner organisations to provide meaningful opportunities that help bring about positive change in the lives of our guests.  Click here to view our services leaflet. 

Information Opening times

Staff are usually available at the Centre from Monday to Friday between 8.30am- 4.30pm. We offer help and advice to individuals without appointment, especially if you are sleeping rough and in need of practical support. We also provide the following drop-in sessions:

Mondays & Fridays, 10am-1pm, Rotherham Council – Homeless Team
Shiloh and Rotherham Council can help you resolve queries and understand your housing options. This session is for adults who need extra support or are struggling to access services.

Wednesdays, 11am-1pm, Multi-Agency Drop-in Session
Our friendly, trained staff and volunteers are on hand to help you engage with a range of partners including Rotherham Council’s Homeless Team, the Drug/Alcohol Service, Action Housing, Job Centre Plus, Citizens Advice, NHS nurses and a Mental Health Clinician. Free hot food, drinks, computer access & pastoral support are also available.

2023 Christmas Opening Times – Shiloh will be closed from Mon 25th Dec, reopening 8.30am on Tues 2nd Jan 2024.

Supporting rough sleepers

Shiloh is not an emergency service, if you are a rough sleeper or know someone who is, please contact Rotherham Council as soon as possible tel 01709336009 or out of hours by calling 07748143170.  RMBC have a ‘no second night out’ approach to tackling rough sleeping. You can also contact StreetLink who have a national rough sleeper helpline, they can also offer advice and support. This national initiative aims to ensure that no one new to the streets spends more than one night sleeping rough.

Rotherham Emergency Help Leaflet

Together with Rotherham Council we have created an Emergency Help leaflet and map, listing some key services to help people in time of need. The leaflet was accurate at time of printing in December 2023. Click here to view a PDF copy.

South Yorkshire Survival Guide

A helpful online guide has been produced listing many of the support services available for those who become homeless in South Yorkshire. Click here to view the website.